top of page

Returns Policy

Effective from 01/01/2026

Applies to all purchases from 'Cleftomaniac' and 'www.cleftomaniac.com'

Return Eligibility

You may request a return if:

  • The item is unused and in original packaging

  • The return is initiated within 7 of delivery

Non-Returnable Items

  • Customized or personalized products

  • Items damaged due to misuse

Clearance or final sale items

Exchange Policy

  • Exchanges are allowed for size or manufacturing defects

  • Subject to product availability

Refund Policy

  • Refunds are processed after product inspection

  • Approved refunds will be credited within 5–10 business days

  • Shipping charges are non-refundable (unless product is defective)

Damaged or incorrect Orders

  • If you receive a damaged or incorrect item:

  • Contact us within 48 hours of delivery

  • Provide photos/videos for verification

Return Shipping

Customers may be responsible for return shipping costs unless the issue is from our end

Contact for Returns & Support

bottom of page